1.1. These general contracting conditions together, in your case, with the particular conditions that may be established, expressly regulate the relationships arising between Www.sananton and third parties (users) that they acquire the products offered through www.sananton.com.
1.2. These General Conditions have been prepared in accordance with the provisions of the Law 34/2002, of Information Society Services and Electronic Commerce, the law 7/1998 on General Contracting Conditions, the royal decree 1906/1999 regulating telephone or electronic contracting with general conditions in the development of the article 5.3 of the law 7/1998, the law 26/1984 General for the Defense of Consumers and Users, the law 7/1996 of Retail Trade Management, the Royal Decree-Law 59/2003 of 19 from December, electronic signature. Law 56/2007 of 28 from December, of Measures to Promote the Information Society, RDL 1/2007 of 16 of November, approving the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws and how many other legal provisions are applicable
1.3. The use and / or acquisition of any of the products of Www.sananton.com, assumes acceptance as a user, without reservation of any kind, of each and every one of the General Contracting Conditions, of the General Conditions of Use of the Portal as well as in its case, to the Particular Conditions that, where appropriate govern the acquisition.
1.4. Coop. Agraria San Anton S.C.A. informs that the procedures to carry out the acquisition of goods are those described in these general conditions, as well as those other specific ones that are indicated on the screen during navigation, so that the user declares to know and accept said procedures as necessary to access the products and / or services offered on the Portal.
1.5. Any modification and / or correction of the data provided by users during navigation must be carried out according to the indications included in the Portal..
2.1. The products offered at www.www.sananton.com, as well as its characteristics and sale prices, will be announced therein. Likewise, the shipping costs to the user's address will be informed., which will always be on behalf of the client. The prices indicated include VAT, although they will be subject to the taxes that are applicable in their case, according to the information provided by the user and the current prices will be at all times, except typographical error. It reserves the right to modify without prior notice the products contained and offered through Www.sananton.com. In this way, new products may be added or discontinued without prior notice.. The illustrations, Denominations and labels of unbranded products can be modified without prior notice, which will not alter the characteristics, quantity, quality and origin of the products offered.
2.2. For the acquisition of products at www.www.sananton.com, users will be asked to proceed to purchase as guest users or to register, for which said users, they must be of legal age, they must fill in the boxes according to the instructions that appear on the screen. The user is reminded that he is responsible for the veracity of the data entered..
2.3. Once the user is registered, and to proceed with the purchase, you must add the product you want to purchase in the “shopping cart”, completing for these purposes the order form supplied and sending it to www.www.sananton.com which implies the irrevocable reading and acceptance of each and every one of these General Conditions, as well as in your case, of the existing Particular Conditions. The purchase will be understood made at the address of Www.sananton.com.
2.4. Once the purchase is made and in the shortest possible time, www.www.sananton.com will send the user by email a proof of purchase. The invoice will be sent together with the order to the address provided. The order confirmation and proof of purchase will not be valid as an invoice. The purchase prices will be those in force at the time the order is placed. Shipping costs will be calculated automatically based on the shipping address provided by the customer and the purchase amount. If your order is more than € 1000 of purchase or more than 200 Taxable kilograms contact us directly so that we can process your order and then send you the best shipping estimate according to destination.
2.5.www.sananton.com reserves the right to cancel access to the portal of those users who maintain debit or unpaid balances with www.sananton.com
2.6 Sales. All the products that www.sananton.com promote at a special price will be shown on the web with the following information: Offer. These offers will be available until the indicated date, except end of stock, in which case the product will automatically disappear from the web.
2.7 Orders placed outside Spain cannot be canceled / canceled after 48 hours from the order confirmation by any of the available means of payment for the costs involved in the preparation, packing, handling and shipping of the same.
Payment of the price of the goods purchased and shipping costs, will be made in accordance with the means of payment that are indicated at any time on the Portal. We guarantee that each of the transactions carried out is 100% secure. All operations involving the transmission of personal or bank data are carried out using a secure environment.. www.sananton.com uses a server based on standard SSL security technology (Secure Socked Layer). All the information you transmit to us travels encrypted through the network.
Currently the available means of payment are:
We currently work with four payment methods:
a.BANK TRANSFER Transfer to Agraria San Anton S.C.A to the following account: ES35 3187 0310 0210 9309 1823 Caja Rural del Sru Indicate the Order Number in the space reserved for concept. For International Transfers: IBAN ES35 3187 0310 0210 9309 1823
b.CREDIT / DEBIT CARD We guarantee that each of the transactions made on www.sananton.com is 100% secure. All operations involving the transmission of personal or bank data are carried out using a secure environment.. www.sananton.com uses a server based on standard SSL security technology (Secure Socked Layer). All the information you transmit to us travels encrypted through the network. Likewise, the data on your credit card are not registered in any database but go directly to the POS (Bank Point of Sale Terminal). In addition, we inform you that in an effort to provide greater security to credit card owners, we have incorporated into our payment gateway the secure payment system called CES (Secure Electronic Commerce). Thus, if you are a "secured" card holder you can always make card payments in our store.
What are these (Secure Electronic Commerce)?
CES is a system to secure Internet transactions promoted by Visa International, Mastercard, Microsoft y Netscape, among others. The main purpose is to give greater security to both the Internet user and the businesses that sell through the Internet by authenticating the buyer as the legitimate owner of the card that he is using.. In practice, when paying with a “secured” card, you will be prompted, in addition to the number and expiration date, a personal password of exclusive use for Internet purchases that identifies you, unequivocally, as its owner. Thus, nobody will be able to make a purchase on the Internet if they do not know this key. If you have not yet received a personal key for exclusive use for Internet payments, We advise you to request your financial institution to add your cards to the Secure Electronic Commerce service.. For this you can contact your bank or if you are an electronic banking client you can order it directly online. Credit card fraud is a crime, and Www.sananton.com, will bring legal action against anyone who makes a fraudulent transaction in our online store On orders paid by card, once payment is received, If the client wants the refund of the amount and cancellation of the order, he must pay some expenses of 10% the value of the order for bank charges and procedures.
c.PAYPAL It is a system that allows anyone who has an e-mail address to send or receive money online completely safely, easy, fast and totally free cost for the buyer. Secure online payment system developed by the Ebay Group. In order to use this form of payment, You must have previously registered at www.paypal.es.
d. REFUND REFUND You will receive your order at the delivery address indicated, which must be paid upon receipt of the same. Cash on delivery only accepts cash (no checks). This modality has a unique cost of 5% about the amount of your purchase.
Note: www.sananton.com reserves the right not to accept shipping for refund if we believe there are sufficient reasons for this. (false data, possibility of fraud, inability to contact the customer…) giving you the only option, payment by bank transfer or deposit. International Shipping CANNOT be paid Cash on Delivery.
The delivery of orders is made by MESSAGING. The average delivery time of a product indicated as available at the time of purchase is 5 a 7 days. www.sananton.com undertakes to deliver the product, no later than 30 business days from the day following that in which the User had accepted these conditions and made the payment. However, Www.sananton.com is exonerated of all responsibility in the cases in which the term established by fortuitous event is exceeded, force majeure or due to third parties unrelated to Www.sananton.com. www.sananton.com guarantees delivery to the carrier, after placing the order, and proof of payment, of all those orders that are formalized before 18:00 hours (Spanish time), as long as they are in stock, and unless they are held on Saturdays, Sundays and holidays. In which case the order will be processed on the first business day after the day it is placed.. further, it must be taken into account that the deadlines are computed in working days and that they can be altered by local or national holidays. And remember, if the chosen form of payment is bank transfer, The order will not be shipped until we have a bank confirmation of the transfer. www.sananton.com reserves the right to vary the type of shipment and the company through which it is made, regardless of what is stated in these pages, and provided that it does not suppose a manifest damage for the client . Attention: In no case will shipments be made to post office boxes.
If upon receiving the product, the client is not satisfied, it must be inexcusably indicated on the delivery note provided by the assigned transport company, indicating the anomalies found upon receipt of the product. At the time of receipt, the User must note on the receipt that he has received it with “With Damage”. If the delivery receipt appears as delivered in "Good Condition", your claim cannot be satisfactorily addressed.
The freight industry standard for settling a claim is 8-12 weeks. The Company aims to ensure that all claims are resolved within a maximum period of 90 business days from when the complete file is presented.
The client will have a period of seven (7) calendar days to resolve the sale, provided that the very nature of the acquired good allows it. This term will be computed from the reception by the client of the purchased goods. It will be understood that the customer has known the right of withdrawal since entering the Store, that requires the reading and acceptance of these General Conditions, and in any case from the moment you place the order. This right of withdrawal will not apply to those personalized products or that for reasons of hygiene or other legally contemplated exceptions are not subject to withdrawal. Returns of orders must be sent to the address of Coop. Agraria San Anton S.C.A. SL. Right of resolution exercised by the client, www.sananton.com will return the amounts received by credit, without any retention, and immediately. The cost of return will be borne by the customer To make a return you must take into account the following:
a) To make a return to www.sananton.com this must be done within a period of 7 days after the date of receipt of the same. The return costs will be borne by the customer.
b) The product to be returned must be in its original state, and without having been used or manipulated.
c) Returns are not allowed on products for personal or intimate use for hygiene reasons given the nature of the same. Open products cannot be returned unless they are broken. Then, will be replaced by the same product.
d) In case of problems with third party products, www.sananton.com will adhere to the manufacturer / distributor's return / exchange policy. Find out about it before ordering.
e) You cannot change a product because it was not what you thought, so please make sure to read the product specifications in detail before placing your order. In case of doubt, Contact us.
f) Shipping costs are borne by the customer unless it is a defective product, or mistake on our part.
g) In case of refund of the amount, will be charged to the client 5 € for management and administrative expenses.
h) We are not responsible for shipments confiscated by Customs or other similar entities. Contact the Organizations in your country or area to expand the information on the product you want to purchase, in case of doubt.
i) All returns must be previously authorized by www.sananton.com., send us an email indicating the reasons for the return and we will send you an authorization code as soon as possible, which must appear on the package. Upon receipt of the package, We will confirm by email if the return has been accepted or rejected.
www.sananton.com guarantees the product in the legally established terms. The total responsibility of www.sananton.com for any concepts, will not exceed, in no case, of the total value of the defective merchandise supplied. Deficiencies caused by negligence are not included, hits, improper use or tampering, unsuitable tension, improper installation, nor materials subject to wear due to normal use.
All our prices are with VAT included.
6.1. The present contract, will be governed by Spanish law, which will be applicable in what is not provided in this contract regarding interpretation, validity and execution.
6.2. The parties expressly renounce the jurisdiction that may correspond to them and expressly submit to the Courts and Tribunals of SEVILLA to resolve any controversy that may arise in the interpretation or execution of these contractual conditions..